Terms of service

Terms & Conditions

OVERVIEW

This website is operated by KiNDKiT GmbH.

Throughout the website, the terms “we”, “us” and “our” refer to KiNDKiT.

KiNDKiT offers this website, including all information, tools and services available on this site, subject to your acceptance of all terms, conditions, policies and notices stated here.

By visiting our website and/or purchasing something from us, you use our “Service” and agree to be bound by the following Terms and Conditions (“Terms”), including any additional terms and policies referenced herein.

These Terms apply to all users of the website, including visitors, customers, buyers, and content contributors. Please read these Terms carefully before using our website. If you do not agree to all of the Terms, you may not access the website or use the Service.

Our online store is hosted by Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By using this website, you confirm that you are of legal age in your country of residence or that you have the consent of your legal guardian.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction when using the Service.

A violation of these Terms may result in immediate termination of your access to the Service.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time and for any reason.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service or content without our express written permission.

SECTION 3 – INFORMATION AND CONTENT

The information provided on this website is for general informational purposes only. We do not guarantee that such information is accurate, complete, or current.

Product representations (such as colors) may vary depending on your screen settings.

SECTION 4 – PRICES AND SERVICES

All prices are subject to change without prior notice.

We reserve the right to modify or discontinue products or services at any time.

SECTION 5 – PRODUCTS

Our products are available exclusively online and in limited quantities. Returns and exchanges are governed by our Return and Refund Policy.

We reserve the right to limit or refuse sales, particularly in cases of suspected resale.

SECTION 6 – VOLUNTARY RETURN GUARANTEE (90 DAYS)

In addition to the statutory right of withdrawal, we offer a voluntary 90-day return guarantee from the date the goods are received.

The detailed conditions and return process are set out in our Return and Refund Policy.

This voluntary return guarantee constitutes an additional service and does not limit your statutory rights, in particular your statutory right of withdrawal.

SECTION 7 – WARRANTY (3 YEARS)

We provide a 3-year warranty from the date of receipt of the goods, covering material and manufacturing defects.

In the event of a warranty claim, we will, at our discretion, provide a replacement or refund.

The warranty does not cover damage caused by:

  • improper or unintended use

  • normal wear and tear

  • drops, accidents, or external impact

  • unauthorized modifications

  • failure to follow care or usage instructions

This warranty applies in addition to your statutory warranty rights, which remain unaffected.

SECTION 8 – BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete, and accurate information for all purchases and to update your information if it changes.

SECTION 9 – OPTIONAL TOOLS AND THIRD-PARTY SERVICES

We may provide access to tools or content from third parties over which we have no control. Use of such services is at your own risk.

SECTION 10 – COMMENTS AND FEEDBACK

Any feedback or content submitted may be used, published, or edited by us, provided no third-party rights are violated.

SECTION 11 – PERSONAL DATA

The processing of personal data is governed by our Privacy Policy.

SECTION 12 – PROHIBITED USES

You may not use this website for unlawful, abusive, or harmful purposes.

SECTION 13 – LIMITATION OF LIABILITY

Use of the Service is at your own risk. Our liability is limited to intent and gross negligence to the extent permitted by law.

SECTION 14 – SEVERABILITY

If any provision of these Terms is found to be invalid, the remaining provisions shall remain in full force and effect.

SECTION 15 – GOVERNING LAW

These Terms shall be governed by the laws of the Federal Republic of Germany.

SECTION 16 – CONTACT INFORMATION

KiNDKiT GmbH

Ziegelei 1

72336 Balingen

Germany

Email: hello@kindkit.eu

Phone: +49 176 550 90997

VAT ID: DE815501121