Privacy policy

Last updated: May 5, 2025


This Privacy Policy describes how KiNDKiT (the “Website”, “we”, “us”, or “our”) collects, uses, and discloses personal data when you visit www.kindkit.de (the “Website”), use our services, make a purchase, or otherwise communicate with us regarding the Website (collectively, the “Services”). In this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, a Website visitor, or another person whose information we have collected according to this Privacy Policy.


Please read this Privacy Policy carefully.


Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices, or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Website, update the “Last Updated” date, and take any other legally required actions.


How We Collect and Use Your Personal Data

To provide the Services, we collect personal data as outlined below. The information we collect and use varies depending on how you interact with us.


In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable service terms, and protect or defend the Services, our rights, and the rights of our users or others.


What Personal Data Do We Collect?

The type of personal data we receive about you depends on how you interact with our Website and use our Services. When we use the term “personal information,” we are referring to information that identifies you, relates to you, describes you, or can be associated with you. The following sections describe the categories and specific types of personal data we collect.


Information We Collect Directly from You

The information you provide directly through our Services may include:

 

  • Contact information, including your name, address, phone number, and email address.

  • Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information, including your username, password, security questions, and other information used for account security.

  • Customer support information, including information you include in your communications with us, such as when you send a message through the Services.

 


For some features of the Services, you may be required to provide certain information about yourself directly. You can choose not to provide this information; however, this may prevent you from using or accessing these features.


Information We Collect About Your Use

We may also automatically collect certain information about your interactions with the Services (“Usage Data”). For this purpose, we may use cookies, pixels, and similar technologies (“Cookies”). Usage data may include information about how you access and use our Website and account, including device information, browser information, network connection details, your IP address, and other information about your interactions with the Services.


Information We Receive from Third Parties

Finally, we may receive information about you from third parties, including from vendors and service providers who collect information on our behalf, such as:

 

  • Companies that support our Website and Services, such as Shopify.

  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment, fulfill your orders, and provide you with the requested products or services, to fulfill our contract with you.

 


When you visit our Website, open or click emails we send, or interact with our Services or ads, we or third parties with whom we collaborate may automatically collect certain information using online tracking technologies like pixels, web beacons, software development kits, third-party libraries, and cookies.


All information we receive from third parties is treated in accordance with this Privacy Policy. See also the section below on Third-Party Websites and Links.


How We Use Your Personal Data

Providing Products and Services: We use your personal data to provide you with the Services and fulfill our contract with you, including processing your payments, fulfilling your orders, sending notifications regarding your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, organizing shipping, facilitating returns and exchanges, and other functions related to your account. We may also enhance your shopping experience by allowing Shopify to sync your account with other Shopify services you may want to use. In such cases, Shopify processes your data in accordance with its Privacy Policy and Consumer Privacy Policy.


Marketing and Advertising: We may use your personal data for marketing and advertising purposes, such as sending marketing and promotional messages via email, SMS, or mail, and displaying advertisements for products or services. This may include using your personal data to better tailor the Services and advertising on our Website and other websites. If you are located in the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products under Art. 6, (1) (f) of the GDPR.


Security and Fraud Prevention: We use your personal data to detect, investigate, or take action regarding fraudulent, illegal, or malicious activities. If you decide to use the Services and register an account, you are responsible for the security of your account login details. We strongly recommend that you do not share your username, password, or other access credentials with third parties. If you believe your account has been compromised, please contact us immediately. If you are located in the EEA, the legal basis for these data processing activities is our legitimate interest in ensuring the security of our Website for you and other customers under Art. 6, (1) (f) of the GDPR.


Communication with You and Service Improvement: We use your personal data to provide customer support and improve our Services. This is in our legitimate interest to be able to respond to you, provide you with effective services, and maintain our business relationship with you, under Art. 6, (1) (f) of the GDPR.


Cookies

Like many websites, we use cookies on our Website. Specific information regarding the cookies we use in connection with providing our store through Shopify can be found at https://www.shopify.com/legal/cookies. We use cookies to operate and improve our Website and Services (including storing your actions and preferences), to perform analytics, and to better understand user interaction with the Services (in our legitimate interest to manage, improve, and optimize the Services). We may also allow third parties and service providers to use cookies on our Website to better tailor the services, products, and advertisements on our Website and other websites.


Most browsers automatically accept cookies by default. However, you can configure your browser to remove or reject cookies through browser controls. Please note that removing or blocking cookies may affect your user experience and result in some Services, including certain features and general functionalities, not working correctly or being unavailable. Additionally, blocking cookies may not fully prevent us from sharing information with third parties, such as our advertising partners.


How We Disclose Personal Data

In certain circumstances, we may disclose your personal data for the purpose of fulfilling contracts, legitimate purposes, and other reasons subject to this Privacy Policy. These circumstances may include:

 

  • With service providers or other third parties that perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, order fulfillment, and shipping).

  • With business and marketing partners to provide you with services and make advertisements to you. Our business and marketing partners use your data according to their own privacy policies.

  • If you instruct, request, or otherwise consent to the disclosure of certain information to third parties, such as to send you products or through your use of social media widgets or login integrations, with your consent.

  • With our affiliates or otherwise within our corporate group, in our legitimate interest to conduct successful business operations.

  • In connection with a business transaction such as a merger or bankruptcy, to fulfill all applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable service terms, and to protect or defend the Services, our rights, and the rights of our users or others.

 


We disclose the following categories of personal data and sensitive personal data about users for the purposes outlined above under “How We Collect and Use Your Personal Data” and “How We Disclose Personal Data”:

Category

Categories of Recipients

Identifiers, such as basic contact data and specific order and account information

Service providers and third parties that perform services on our behalf (e.g., ISPs, payment processors, fulfillment partners, customer support partners, and data analysis providers)

Commercial information, such as order information, shopping information, and customer support information

Business and marketing partners

Internet or other similar network activities, such as usage data

Affiliates

Without your consent, we do not use or disclose your personal data for purposes other than those outlined in this Privacy Policy.


Third-Party Websites and Links

Our Website may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies as well as other terms of use. We do not guarantee or assume responsibility for the privacy or security of such websites, including the accuracy, completeness, or reliability of information found on those websites.


Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal data from children. If you are a parent or guardian of a child who has provided us with personal data, please contact us using the contact details provided below to request the deletion of this data.


At the time of the enactment of this Privacy Policy, we have no actual knowledge of sharing or selling personal data of individuals under the age of 16.


Security and Data Retention

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Additionally, the information you send to us may not be secure during transmission. We recommend that you do not use insecure channels to send us sensitive or confidential information.


How long we retain your personal data depends on various factors, such as whether we need the data to manage your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.


Your Rights

Depending on where you live, you may have some or all of the following rights regarding your personal data. However, these rights are not absolute and apply only in certain circumstances. In some cases, we may reject your request as permitted by law